Shipping policy
Shipping costs and methods
Nomu delivers Products to Finland, Monaco, EU, Norway, Switzerland and UK, US, UAE.
Nomu delivers the Products as soon as possible after receiving the order. This takes from 1 to 14 working days, but during high seasons it can take up to 15 working days. High seasons mean sales campaigns or the release dates of new collections.
Some Products may have a longer delivery time, and in such cases, information is provided in the Product data. If the order includes products with different delivery times, the order is shipped in a single delivery after the entire order is ready to be shipped, unless Nomu notifies an alternative.
Nomu delivers to Finland via the Posti or Postnord parcel service. Nomu delivers outside Finland via the Posti, Postnord or other third party service.
Shipping costs for orders to Finland delivered toi pick-up point are €3.5. When the total price of the Products ordered exceeds €100.00, the shipping costs are not debited to the Customer, if the Customer chooses delivery to a pick-up point.
Shipping costs outside of Finland (EU, Norway, UK, and Switzerlanl not Monaco) can vary depending on the delivery method and destination. The Customer can choose the delivery method and see the cost at the time of purchase. Additional costs may apply for special delivery requests.
Nomu uses third-party delivery services to deliver products. The delivery is considered complete when the product is delivered to the delivery address provided by the Customer or, if the Customer has chosen to pick up the product from a pickup point, when the product is made available to the Customer at the pickup point.
If the product is damaged or lost during delivery, Nomu will be responsible for the risk and costs associated with the product. The Customer must report damaged or lost products to Nomu as soon as possible, but no later than within 14 days of receiving the product. In the event of damage or loss, Nomu will provide the Customer with a replacement product or a refund.